1 Year Warranty for all products

SEEKPLC warrants that the Products are free from any fault and/or manufacturing defects for the period of 3 (three) months from the date of delivery for the reconditioned Products and of 12 (twelve) months from the date of delivery for the new Products, provided that such warranty is compatible with the warranty offered by the manufacturer (“Warranty”). The Warranty does not cover the defects caused in whole or in part by the transport, by misuse or improper assembly or inadequate preservation or maintenance of the Products and degradation/wear and tear caused by the use. At the time of delivery, the Customer is required to verify the conformity of the Product to the Order.

SEEKPLC UNDERTAKES TO REPLACE PRODUCTS WHICH ARE NOT INTACT OR NOT IN CONFORMITY AND TO REPAIR OR REPLACE PRODUCTS ASCERTAINED AS DEFECTIVE AND COVERED BY THE WARRANTY.

Returns shall not be accepted unless previously authorized in writing by SEEKPLC that shall send the relevant RMA code (Return Material Authorization); upon receipt, SEEKPLC examines returns in order to verify whether the Product is the one originally shipped, whether the alleged defect exists and whether it is attributable to its own responsibility and covered by the Warranty and, only if there conditions are met, SEEKPLC shall replace the defective Products.

The Warranty is the sole warranty provided by SEEKPLC and supersedes any other warranty, whether express or implied, written or oral, except as provided below for the Consumer.

The claim relating to faults, defects and/or lack of conformity of the Products must be sent to SEEKPLC in writing, by email (wilwin@wilwin-ic.com), failing which the Customer shall lose all rights to bring any claim in relation thereto, (i) within 5 (five) days from the delivery date in the event of non-compliance in the Product or patent defects and (ii) within 8 (eight) days from the discovery thereof in the case of hidden defects.